Shop Policies

Payment

Calypso Sea accepts all major credit and debit cards, plus local payment methods, via our integrated WooCommerce Payment platform. All transactions are made directly on our website and you will not be redirected to a third-party checkout page, making your purchase hassle-free. 

Shipping

Note: we only ship to addresses located in the United States

We ship all items via USPS unless you request another method of shipping. Shipping rate is $10 per shipment for all items, and sales tax is only applied to items shipped to a Florida address. Your total cost will be shown at Checkout.  

Returns and exchanges

Calypso Sea will gladly accept returns for unused pieces, and if you have a legitimate return we will refund in full minus a processing fee. If you have any problems with your order, please contact Tanya within 7 days of delivery (info@calypsosea.com). Returned items must be received back to me within 15 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Custom orders

We do offer custom orders. Based on your specifications and the materials being used, we will send you a quote and a deposit form, plus a picture proof for final approval. An advanced deposit of 50% of the quoted price is required for all custom orders, and we do not accept cancellations for custom orders. For customer orders please email: info@calypsosea.com. Please specify your desires:
Length overall
Relative design based on current collections
Type of pearl you wish to include (Fresh Water, Tahitian or South Sea)
Color of pearl you desire
How many pearls?
Color of leather you desire (natural, brown or black)
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Tanya G Burnett
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